Vizzy

Privacy Policy

Effective as of March 10, 2026

Thanks for choosing Vizzy. We take your privacy very seriously. Our policy is to respect your privacy regarding any information we may collect while operating our service, and we promise to never sell, rent, or otherwise distribute the personal information you submit to us. By using Vizzy, you also agree to our Terms of Service.

Your Rights (GDPR)

If you wish to access, update, correct, or delete your personal data, you can manage most of this directly from your account settings. You may also contact us at support@getvizzy.co to:

  • Access or export your personal data
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Object to or request restriction of data processing

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have not been respected.

Information We Collect

The amount and type of information we collect depends on how you use Vizzy.

Account Information

When you create a Vizzy account, we collect your name and email address. Your password is stored in a hashed, non-reversible format — we cannot read it.

Usage and Preferences

We store your account preferences such as timezone, notification settings, and display preferences so that Vizzy works the way you expect across sessions.

Media Content

Images, videos, and other media files you upload to Vizzy are stored securely on our behalf by a third-party cloud storage provider. This content is only used to power your digital signage screens and is never shared or used for any other purpose.

Billing Information

Payments are processed by Stripe, a third-party payment processor. We do not store your credit card details — that information is handled entirely by Stripe and we only retain the references necessary to manage your subscription (such as your plan status and renewal date).

How We Use Your Information

We use the information we collect to:

  • Operate and deliver the Vizzy service
  • Process billing and manage your subscription
  • Send transactional emails such as password resets and billing receipts
  • Respond to support requests you send us
  • Improve the reliability and performance of Vizzy

We do not use your information to serve advertisements, and we do not share it with advertising networks.

Cookies

Vizzy uses cookies solely to keep you signed in and to remember your preferences. We do not use advertising cookies, tracking pixels, or any third-party cookies that monitor your activity across other websites. If you disable cookies, certain features of Vizzy — such as staying logged in — will not function correctly.

Data Security

We take all measures reasonably necessary to protect your data against unauthorized access, use, alteration, or destruction. Sensitive data such as third-party integration tokens are encrypted at rest. Passwords are hashed and are never stored in a readable form. Access to production systems is restricted to authorized personnel only.

Third-Party Services

Vizzy integrates with the following third-party services. By using Vizzy, you agree to be bound by their respective privacy policies where applicable.

  • Stripe — Payment processing. Stripe Privacy Policy
  • Google — Optional integration to display Google Slides, Drive files, and Sheets within Vizzy. Only connected if you choose to link your Google account. Google Privacy Policy
  • Canva — Optional integration to import designs from Canva into Vizzy. Only connected if you choose to link your Canva account. Canva Privacy Policy

Vizzy does not include any third-party advertising code on your screens or on your website visitors' devices.

Data Retention & Deletion

We retain your data for as long as your account is active. You can delete your account at any time from Settings. Deleting your account permanently removes all associated data, including uploaded media, screens, playlists, and billing records. This action is irreversible.

Policy Changes

We may update this Privacy Policy from time to time. Although most changes are likely to be minor, we encourage you to review this page periodically. Your continued use of Vizzy after any change constitutes your acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy, please reach out to us at support@getvizzy.co. We're happy to help.

© 2026 Vizzy Inc. All rights reserved.